Dixon Gordon LLP recognizes the importance of privacy and the sensitive nature of personal information.  As a professional public accounting and business advisory firm, we have a professional obligation to maintain strict confidentiality of all information we receive in the course of our client relationships.

All businesses engaged in commercial activities must comply with the Personal Information Protection and Electronic Documents Act (PIPEDA), and Canadian provincial laws governing the collection, use, and disclosure of personal information in the private sector.  As a professional services firm, we adhere strictly to these laws concerning the personal information we collect.  Personal information is any information that identifies you, or by which your identity could be deduced, and is collected by us directly from you or from third parties with your authorization, or as authorized by law.  Our collection of personal information is strictly limited to what is necessary for the provisioning of our professional services.

We normally receive your consent in the collection and use of your personal information in writing, though in some circumstances, we may accept oral consent, occasionally implied through your conduct with us.  Your personal information is used by us to provide professional advice and services to you, to issue invoices and to maintain a database of our clients.  We do not disclose the identifies of our clients to any outside party unless we are specifically authorized to do so.

Under certain circumstances, we will disclose your personal information when we are required or authorized by law to do so, or when you have consented to the disclosure, or when the professional services we are providing to you require us to provide your information to third parties (e.g., a lender) whereby your consent will be implied unless you instruct us otherwise, or when we establish procedures over the collection of long overdue fees.

We implement all reasonable precautions to ensure that your personal information is kept safe from loss, unauthorized access, modification or disclosure.  We ensure that third parties engaged by us to host our computer files are reputable organizations with the resources required to maintain the integrity of stored and transmitted data.  In performing our services, we will exchange messages by email, which can be intercepted, misdirected or otherwise used or communicated by an unintended third party.  While such email messages may contain some personal information, we utilize a secure client portal for the exchange of documents having the highest degree of private and confidential information.  Personal computers used in our firm may contain data limited only to engagements currently in progress on encrypted solid-state drives.  The use of portable hard drive or “thumb” drives vulnerable to misplacement or misuse is strictly prohibited.

You may at any time ask us to provide any information we hold about you.  In the event that such information is not accurate or up-to-date, we will take immediate corrective action.

This Privacy Statement is subject to change to reflect changes in legal or regulatory obligations or the manner in which we manage your personal information.  We will post any revised version of this Policy Statement on our website.

For more information, contact us at 416-241-5891, or at dgllp@dixongordon.com.

This Privacy Statement is effective as of November 27, 2023.