Contacting CCH Site Builder Support

The most common questions we receive from Site Builder customers are included in our list of frequently asked questions. You can view these questions on the Dashboard, or by selecting Support > FAQs. If your question is not in the FAQs, or if you need additional assistance, you can use any of the following methods to contact Site Builder support:

Contact Group Contact Information
Phone Support (800) 739-9998
Monday - Friday
8 am - 7 pm Central Time

Payment Center

Attn: CCH Site Builder
Wolters Kluwer
2050 West 190th Street, Suite 300
Torrance, CA 90504-6228

You can also view Site Builder Support contact information by selecting Support > Contact Us on the toolbar.

Sending Product Feedback

You can send enhancement requests or other feedback regarding Site Builder using the feedback form.

To use this form, do the following:

  1. Log in to your Site Builder account.
  2. Click Feedback on the left side of the page. The feedback form displays with your contact information pre-populated.
  3. Select the type of feedback.
  4. Enter the message to send to the Site Builder team.
  5. Click Send. A confirmation message thanking you for your feedback displays. The feedback form closes automatically after a few seconds.