Contacting Wolters Kluwer CCH

The most common questions we receive from Site Builder customers are included in our list of frequently asked questions. You can view these questions on the Dashboard, or by selecting Support > FAQ). If your question is not in the FAQs, or if you need additional assistance, you can use any of the following methods to contact Site Builder support:

Contact Group Contact Information
Phone Support

1-800-739-9998
Monday - Friday
8 a.m. - 7 p.m. Central Time
E-mail Support

cchsitebuilder@wolterskluwer.com
Sales 1-800-268-4522

Payment Centre

Wolters Kluwer CCH
90 Sheppard Avenue East
Suite 300
Toronto, Ontario
M2N 6X1

You can also view Wolters Kluwer CCH's contact information by selecting Support > Contact Us on the toolbar.

Sending Product Feedback

You can send enhancement requests or other feedback regarding Site Builder using the feedback form.

To use this form, proceed as follows:

  1. Log in to your Site Builder account.
  2. Click Feedback on the left side of the page. The feedback form displays with your contact information pre-populated.
  3. Select the type of feedback.
  4. Enter the message you want to send to the Site Builder team.
  5. Click Send. A confirmation message displays thanking you for your feedback, and then the feedback form will close.